AI-powered WhatsApp inbox for teams

Never miss a customer again.

One smart inbox for every WhatsApp number your business runs — with AI that understands Sinhala, Tamil and Singlish, pulls up orders, and keeps your whole team in sync.

Trusted by online shops, tour operators & growing teams
~10M
WhatsApp users in Sri Lanka
90%+
message open rate
3M
tourist arrivals targeted in 2026
25%+
of online sales now close in-chat

Market figures based on 2026 Sri Lanka digital & tourism industry reports.

The everyday problem

Your business runs on WhatsApp. But WhatsApp wasn't built to run a business.

One phone, one person

Every message lives on a single phone. No handoff, no coverage when that person is busy, asleep, or out.

The 9 PM enquiry dies

A customer messages after hours. By morning they've already bought from the competitor who replied first.

Numbers everywhere

Sales on one number, support on another, the owner's personal line on a third. Nothing is tracked or shared.

How it works

Live in minutes, not weeks

No new app for your customers to download. They keep using WhatsApp — you get superpowers behind it.

Connect your numbers

Link any number of WhatsApp lines into one shared inbox — sales, support, branches, all in a single view.

Your team + AI handle it

Assign chats to agents, let the AI auto-reply in the customer's own language, and hand off to a human the moment it's needed.

Never miss a follow-up

Unanswered chats escalate — phone push, then WhatsApp, then your admin — climbing until someone responds.

What's inside

Everything your team needs in one place

Three core pillars that turn WhatsApp from a personal chat app into a real business platform.

Centralised WhatsApp inbox

A single inbox for any number of connected WhatsApp numbers. Track every conversation across all of them in one unified view — assign, tag, and never lose a thread.

Unlimited numbers · One view

Store & order integrations

Connect WooCommerce and similar tools to pull up customer details, orders, and history right inside the chat — and respond without ever leaving the conversation.

WooCommerce · Orders in-chat

AI agents that work for you

AI reads and replies automatically, analyses message sentiment so you can spot unhappy customers fast, and understands how people really write — Sinhala, Tamil, English and Singlish.

Auto-reply · Sentiment · Multilingual

Escalation ladder

The one feature that physically can't let you miss a message — unanswered chats climb from in-app, to push, to WhatsApp, to admin until someone replies.

Never drop a lead

Mobile app included

Run your whole business from your pocket. PingHere pings you the second a customer pings the business — send, reply, and assign on the go.

Android & iOS

Team & reporting

Agent shifts, smart auto-assignment, and reports on response times, volumes, and sentiment — so you actually know what's happening on the front line.

Shifts · Insights
Conversational AI

It understands how people actually type

Real customers don't write textbook Sinhala or perfect English. They switch languages mid-sentence, type Sinhala in English letters — Singlish — and drop in emoji. PingHere's AI reads all of it and replies in the same natural style.

SINGLISH (ROMANISED SINHALA) “mata 2k ona, gedara enna puluwanda?”
MIXED SINHALA + ENGLISH “ඔයාලගෙ delivery charge eka kiyada?”
TAMIL “இது இன்னும் stock இருக்கா?”
One platform, every channel

WhatsApp today. Your whole customer conversation, soon.

PingHere is built to become the single place every customer message lands — not just WhatsApp.

WhatsApp LIVE
Instagram DM SOON
Messenger SOON
SMS SOON
Email SOON
Connects to your stack

Plays nicely with the tools you already use

WooCommerce PayHere Facebook Lead Ads WordPress Google Sheets Webhooks & API Zapier · soon
Pricing

Start free. Paid plans from Rs 1,000/mo.

A real free tier, AI bundled into every plan, no setup fee. Cancel anytime.

Free

Free

Test the waters, no card needed.

  • 1 number
  • 1 agent
  • 100 msgs/mo
  • 150 AI credits
Start free

Plus

Rs 1,000/mo

For solo shops getting serious.

  • 1 number
  • 2 agents
  • 1,000 msgs/mo
  • 500 AI credits
Choose Plus
MOST POPULAR

Pro

Rs 3,900/mo

For growing teams that live in the inbox.

  • 3 numbers
  • 6 agents
  • 8,000 msgs/mo
  • 3,000 AI credits
Choose Pro

Business

Rs 9,900/mo

For high-volume, multi-branch operations.

  • 10 numbers
  • 20 agents
  • 30,000 msgs/mo
  • 10,000 AI credits
Choose Business
See full pricing & features →
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Stop losing customers to a slow reply.

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