Never Lose a Property Lead to a Missed Message Again
Agents across Sri Lanka use PingHere to qualify enquiries, book viewings, and keep every lead warm — even at midnight when buyers are scrolling listings.
What real estate struggle with on WhatsApp
Enquiries pile up, leads go cold
Buyers message about five listings in one evening. By morning, half have already called a competitor. WhatsApp has no way to triage or follow up at scale.
Viewing bookings are a back-and-forth mess
Confirming a time takes six messages and two missed calls. Agents spend their day scheduling instead of selling.
After-hours leads fall into a black hole
Weekend enquiries and late-night DMs sit unanswered until Monday. Serious buyers don't wait — they move on.
How it works for real estate
Instant reply to every listing enquiry
The moment a buyer messages about a property — price, location, bedrooms, land extent — PingHere's AI responds with accurate details in Sinhala, English, or Singlish. No agent needed at that second.
Qualify the lead before handing over
The AI asks the right questions: budget, preferred area, ready to buy or still looking? Serious buyers are flagged and routed to the right agent. Browsing enquiries are nurtured automatically.
Schedule viewings without the back-and-forth
PingHere collects the buyer's preferred dates and times inside WhatsApp, confirms the booking, and notifies the assigned agent — all without a single manual message.
Follow-up that never forgets
Leads that went quiet after a viewing get a gentle check-in at the right time. Agents get a full conversation history so every follow-up feels personal, not generic.
What matters most for real estate
Shared inbox for every listing
All WhatsApp numbers for your agency — different agents, different areas — land in one place. No lead gets lost between team members.
Sinhala, Tamil, and Singlish understood
Buyers message the way they talk. PingHere reads romanised Sinhala, code-switching, and mixed-language messages without missing a beat.
Lead sentiment at a glance
Conversation insights tell you which leads are hot, which are hesitating, and which need a callback — so agents focus energy where it counts.
Mobile app for agents on the move
Agents reply, reassign conversations, and check viewing schedules from their phone — whether they're at a site visit or stuck in Colombo traffic.
A real conversation, handled
PingHere reads how your customers actually type — Sinhala, Tamil, English and Singlish — and replies in the same natural style, day or night.
Example conversation handled by PingHere AI. Customer: Hi, Kottawa wala 3BR house tiyenavaද? Budget 25 million witharai. PingHere AI: Ayubowan! 🙏 Kottawa area eke dhaanata 3BR properties kadhak tiyenava. Badu rent da, wædi sale da? Aththa land size ekak gananam nadda?. Customer: Sale. Land 10 perch witharai. Upstairs one ekak ganna ona, parking must. PingHere AI: Perfect — oya criteria wala match wenava properties 2k tiyenava. Mage agent Kasun oka details pathwich karanava. Viewing ekakta available innavaද this weekend?. Customer: Saturday afternoon okay. PingHere AI: Done! Saturday 3pm confirm kala. Kasun contact karanava confirm karan. Address eka message karannam 🏡
Common questions
Can PingHere handle enquiries for multiple agents and property listings at the same time?
Yes. Every agent can have their own WhatsApp number, or share one agency number — all conversations land in a single inbox and get routed to the right agent based on area, listing, or availability.
What if a buyer asks something specific about a property that the AI doesn't know?
The AI handles common questions and qualifies the lead. If a question needs an agent's input, it flags the conversation and escalates immediately — the agent steps in with full context already captured.
Do buyers know they're talking to an AI first?
That's your call. Most agencies use PingHere to respond instantly, collect details, and hand off to a human — buyers just experience fast, helpful replies. You can set the tone and name however you like.