Full Appointment Book. Zero No-Shows.
PingHere handles booking, reminders, and rescheduling over WhatsApp — so your front desk isn't buried in messages and your chairs are never empty.
What clinics & salons struggle with on WhatsApp
Bookings lost in unread chats
Patients and clients message to book, then wait. By the time you reply, they've booked elsewhere — or just walked in at the worst possible moment.
No-shows with zero warning
Clients forget. No reminder goes out, the slot sits empty, and you only find out when they don't arrive. Revenue lost, time wasted.
Price and availability questions eat your day
"What's the price for a cleanup?" "Do you have a slot Saturday morning?" The same questions, dozens of times a day, handled manually by whoever picks up the phone.
How it works for clinics & salons
Client messages on WhatsApp
A patient asks about a dental cleaning, a client wants to book a blowout, a wellness customer needs a physio slot. PingHere's AI picks it up instantly — any time of day, in Sinhala, English or Singlish.
AI checks availability and confirms the booking
PingHere asks the right questions (service, preferred date, new or returning), presents open slots, and locks in the appointment — all inside WhatsApp, without a human in the loop.
Automatic reminders cut no-shows
PingHere sends a reminder 24 hours before and again the morning of the appointment. If the client needs to reschedule, they reply right there and the AI handles it.
Staff step in only when it counts
Complex cases, unhappy clients, or anything sensitive gets escalated to your team with full chat history. Everyone sees the conversation in one shared inbox — no missed handoffs.
What matters most for clinics & salons
Appointment booking without the back-and-forth
AI confirms slots, captures the client's name and service, and sends a booking summary — all over WhatsApp, in the language the client prefers.
Reminders that actually reduce no-shows
Automated WhatsApp reminders go out before every appointment. Clients can confirm or reschedule in one reply — no phone tag, no front-desk time.
Instant answers on prices and services
"Package gana price eka kohomada?" PingHere knows your service menu and answers instantly, day or night. No staff time spent on repetitive questions.
One inbox for every WhatsApp number
Running multiple branches or numbers? Every conversation flows into one shared inbox. Assign by location, service type, or shift — nothing falls through.
A real conversation, handled
PingHere reads how your customers actually type — Sinhala, Tamil, English and Singlish — and replies in the same natural style, day or night.
Example conversation handled by PingHere AI. Customer: Hi, mata Saturday eke hair treatment one ekak book karanna puluwanda?. PingHere AI: Hello! 😊 Ada call karanna one nE — WhatsApp ekennma book karanna puluwanda. Saturday kiyanne June 21 da? Oya prefer karana time eka kohomada — morning (10–1) da afternoon (2–6) da?. Customer: Afternoon venna better. 3pm wage ona. Keratin treatment eka. Price eka kohomada?. PingHere AI: Keratin treatment eka Rs 4,500 idan — length ekata follow karanawa. Saturday June 21, 3:00 PM available. Confirm karannada? Oya name eka dunnoth book close karanawa 🙏. Customer: Sanduni. Confirm karanna. PingHere AI: Done Sanduni! ✅ Saturday June 21 at 3:00 PM — Keratin Treatment. Reminder ekak Friday night enanawa. Reschedule karanna one unoth meken reply karanna, help karanawa!
Common questions
Can PingHere connect to our existing booking or calendar system?
PingHere manages bookings inside WhatsApp and keeps your team updated via the shared inbox. Deep calendar integrations are on the roadmap — for now, your staff get a clear notification for every confirmed appointment so you can update your system in seconds.
What if a client wants to book a specific staff member or treatment package?
The AI can be trained on your service menu, staff names, and any preferences you want to capture. It asks the right follow-up questions so the booking arrives complete — no back-and-forth for your team.
Will it work for walk-in enquiries too, not just bookings?
Yes. If a client messages asking about walk-in availability, PingHere answers based on what you've told it and can offer a booking as an alternative — helping you convert walk-in interest into confirmed appointments.