All your customer conversations, supercharged
The shared inbox, the multilingual AI, the escalation ladder and the integrations that turn WhatsApp into a real business platform.
Everything your team needs in one place
Three core pillars that turn WhatsApp from a personal chat app into a real business platform.
Centralised WhatsApp inbox
A single inbox for any number of connected WhatsApp numbers. Track every conversation across all of them in one unified view — assign, tag, and never lose a thread.
Unlimited numbers · One viewStore & order integrations
Connect WooCommerce and similar tools to pull up customer details, orders, and history right inside the chat — and respond without ever leaving the conversation.
WooCommerce · Orders in-chatAI agents that work for you
AI reads and replies automatically, analyses message sentiment so you can spot unhappy customers fast, and understands how people really write — Sinhala, Tamil, English and Singlish.
Auto-reply · Sentiment · MultilingualEscalation ladder
The one feature that physically can't let you miss a message — unanswered chats climb from in-app, to push, to WhatsApp, to admin until someone replies.
Never drop a leadMobile app included
Run your whole business from your pocket. PingHere pings you the second a customer pings the business — send, reply, and assign on the go.
Android & iOSTeam & reporting
Agent shifts, smart auto-assignment, and reports on response times, volumes, and sentiment — so you actually know what's happening on the front line.
Shifts · InsightsIt understands how people actually type
Real customers don't write textbook Sinhala or perfect English. They switch languages mid-sentence, type Sinhala in English letters — Singlish — and drop in emoji. PingHere's AI reads all of it and replies in the same natural style.
WhatsApp today. Your whole customer conversation, soon.
PingHere is built to become the single place every customer message lands — not just WhatsApp.
Plays nicely with the tools you already use
Stop losing customers to a slow reply.
Set up your smart inbox in minutes. Free to start, no card, no risk.